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 Home Access Center

Welcome to our information page about Home Access Center. To access Home Access Center, please click here or bookmark the following page in your browser: http://homeaccess.pvsd.org.

See below for information about our new procedures for online registration verification as completed using HAC.

IMPORTANT NOTE:  Update forms need to be accessed with
IE 9 or IE 10 in Compatibility mode or Firefox. If you need to download any of these browsers, you may click on the orange links above. Also, it is important to note that the update form cannot currently be accessed from tablet devices.
 
ONLINE TUTORIAL FOR USING HAC



 

FREQUENTLY ASKED QUESTIONS ABOUT ONLINE REGISTRATION VERIFICATION THROUGH HAC

Thank you for taking the time to complete the online student registration information update through Home Access Center. We have created a list of frequently asked questions below to help first-time users acclimate to this new process. As new questions arise, we will continue to add to this list, so feel free to check back for updates.

Q. What is registration verification?

A. Registration verification is the process through which the district updates the information that is provided upon a child’s registration or enrollment in the district. This information includes phone numbers, email addresses and home addresses, as well as emergency contacts. We ask that parents verify this information annually so that we can ensure our information is up-to-date and that communication between school and home takes place effectively and efficiently.

Q. I already fill out this type of information when I submit the Emergency Card that is part of my child's first-day packet. Why do I need to also submit it online?

A. Currently, the student database used to maintain medical records for our students is not compatible with our main student database, and therefore we need the information collected separately.

Q. Why is this process being moved online?

A. We decided to move the process online as a way to save on the costs associated with printing these forms out, and to save on the amount of labor that was involved in entering all of the data provided on those paper forms into our student database.

Q. What is Home Access Center?

A. Home Access Center, or HAC, is a web-based system that has been historically used as a way to provide parents with online access to their child’s academic progress. Now, it will serve a dual purpose in that it will also allow parents to verify their student’s registration information online.

Q. I am new to using HAC. How do I get a username and password?

A. Letters were mailed home to all new HAC users the first week of September. The letter included a user name and password that you can use to access the system. Once you are logged in, you will be asked to come up with a security question. Once you set that up, you will have the option of changing your password – select “My Profile” from the menu on the left and follow the prompts.

Q. I am already using HAC to access my child’s academic progress.  Do I need a new username and password to verify my child’s information?

A. No, use the username and password you currently have.

Q. I have used HAC in the past, but can’t remember my username or password. What do I do?

A. Please send a request to hac@pvsd.org to get a new username and password.

Q. What will I be asked to verify once I log into HAC?

A. You will be asked to review all of the information associated with your child(ren), including email addresses, emergency contacts, and phone numbers. You will be allowed to update information that has changed, with the exception of home address. If your address has changed over the last year, you must make an appointment at your child’s building in order to change that information and provide proof of residency. You will also be made aware of our media release procedures, which are new this year and require parents to fill out a form if they do not want their child’s image used for publicity purposes. You may find this form by clicking here. You will also be asked to verify that you have read the student handbook for your child’s school and whether or not your student has access to the internet at home.

Q. Where can I find the handbook for my child’s school?

A. All student handbooks are posted online. Go to pvsd.org, select “Parents” from the tabs at the top, select “Information & Policies,” and then choose “Handbooks.” Please be aware that you must be logged into SchoolFusion in order to view the handbooks.

Q. I have more than one child attending PV schools. Do I need to go through this process for each child I have?

A. Yes. Similar to when we sent paper forms home to families, we had a form for each child. We need an online registration completed for each child as well.

Q. The online verification form does not appear when I click “new.” What do I do?

A. Most likely, your pop-up blocker is turned on in your browser. Disable it for this site in order to continue.

Q. Why can’t I change address information in HAC?

A. We do not allow online changes to student addresses because we need to be able to review and verify any items you might provide as proof of your residency in our district (such as a deed, mortgage statement, utility bill, etc).

Q. Is there a way for me to know that my changes have been made?

A. Yes – when you click the “save” button at the bottom left, your changes will appear highlighted in yellow. You will also get an automated email from the district once your changes have been processed.

Q. Is there a way for me to make changes once my child’s form is submitted?

A. Yes, you may make changes on your form after submitting it. Be sure to click the “submit” button after making any adjustments to ensure that the changes are processed.

Q. I’m really having trouble navigating HAC to complete online registration verification. Where can I get extra help?

A. We have created an online tutorial to walk first-time users through this process - please play the video that has been posted at the top of this page.

Q. Why is only one parent or guardian allowed to verify student information?

A. When we asked families to verify student information using paper forms, we only sent home one form per family. We are maintaining this practice for the online registration process because it will help minimize the potential for mistakes and duplication.

Q. Will parents who do not have access to verify student information online be able to see what information is associated with their child(ren)?

A. Yes. Parents who are not verifying their child’s information can have access to what is being provided if they call their child’s school and ask for a printed copy. We are sorry for the inconvenience this may cause and are examining ways to change this procedure in the future.

Q. Our family doesn’t have access to a computer at home to make these changes. What can we do?

A. You may call your child’s building and request that a paper registration verification form to be sent home with your child(ren).

 

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